Shipping and Delivery Policy
At Swan Technologies, we provide digital services focused on website designing and development, and as such, our "shipping" and "delivery" refer to the delivery of digital files, project milestones, or completed projects via secure online methods.
1. Project Delivery
- Method of Delivery: All final projects, files, and assets are delivered electronically via email, secure file-sharing services, or as otherwise agreed with the client.
- Delivery Timeline: The delivery timeline is established during project planning and depends on the project's scope, complexity, and client approvals at various stages. Any delays due to unforeseen circumstances or additional requests from the client will be communicated in advance.
- Delivery Confirmation: Upon completion, clients will receive a final confirmation email to ensure all project requirements have been met.
2. Milestone Delivery
- For projects divided into milestones, each milestone will be delivered for client review and approval before proceeding to the next stage. Feedback and approval may affect the timeline, so prompt responses are encouraged for timely project completion.
3. Changes or Revisions
- Revisions: We allow a specified number of revisions at each milestone to ensure satisfaction with each phase of the project. Additional revisions beyond the agreed number may incur extra charges.
- Changes in Scope: Any substantial changes in project scope after the project has commenced may lead to adjusted delivery timelines and costs.
4. Contact Information
For questions regarding the delivery of your project or any adjustments to your delivery preferences, please contact us:
- Email: info@swantechnologies.co.in
- Phone: +91-9871097816
